Who do I see?

Right person, first time. Find your problem in the list to see who can help.

Back pain

Who to see: Pharmacist first, then physiotherapist

Painkillers and staying active help most back pain. If it has not settled in a few weeks, refer yourself to an NHS physiotherapist.

Who to see: Pharmacist

A pharmacist can assess you and give antibiotics if needed. Most sore throats get better in a week without treatment.

Who to see: Pharmacist (women 16 to 64)

Burning when you pee and going often. A pharmacist can treat many simple urine infections.

Who to see: Wigan Talking Therapies

You can refer yourself. You do not need to see a GP first. Call 01942 764449.

Who to see: Pharmacist, then audiology

Ask a pharmacist about ear wax. If it does not clear, we can refer you to audiology.

Who to see: Dentist or NHS 111

A GP cannot treat teeth. Ring 111 for an urgent dentist.

Who to see: Urgent Treatment Centre, or pharmacist

For a suspected break or a wound that needs closing, go to A&E at the Royal Albert Edward Infirmary. You will be streamed to the right service there.

Who to see: Yourself, for the first 7 days

Self-certify for the first 7 days. After that, ask us for a fit note.

Who to see: The council or GOV.UK, not the GP

We do not sign passports or complete Blue Badge forms. The council assesses Blue Badge applications directly.

Who to see: Wigan Council adult social care

You can ask the council for a care needs assessment. You do not need a GP referral to ask.

If your problem is not here, or you are not sure, send us a request. If it is urgent and you are worried, use NHS 111.

Chest pain, difficulty breathing, severe bleeding, or signs of a stroke: call 999.

The full list — around 80 conditions, including the non-clinical requests — is the next piece of work. This page shows the pattern.